Privacy Policy
Last Updated: April 26, 2026
Introduction
archDesignHub respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the platform. By using this platform, you agree to this policy.
Information We Collect
Account Information:
- Name
- Email address
- Login details
Uploaded Content:
- Floor plan PDFs
- Elevation drawings
- SketchUp images
- User prompts
Usage Data:
- Browser type
- Device information
- IP address
- Usage analytics
How We Use Information
We use your data to:
- Provide rendering services
- Manage user accounts
- Process payments
- Improve performance
- Provide support
- Prevent misuse
File Processing and Storage
Uploaded files are processed by AI systems to generate renders. Files may be temporarily stored for session history. Users retain ownership of their content.
Payment Information
Payments are handled by secure third-party providers. We do NOT store card or payment details.
Providers may include:
- Razorpay
- Stripe
- Regional gateways
Data Sharing
We do NOT sell user data.
Data may be shared with trusted services such as:
- Payment providers
- Hosting providers
- Analytics tools
Data Security
We use reasonable security measures to protect user data. However, no system is completely secure.
Cookies and Analytics
We may use cookies to:
- Improve user experience
- Analyze usage
- Monitor performance
User Rights
Users can:
- Access their data
- Request account deletion
- Contact support
Policy Updates
We may update this policy. Changes will be posted with updated date.