Help Center

Find answers and learn how to use archDesignHub

Getting Started

archDesignHub is an AI design assistant that converts architectural drawings such as floor plans, elevations, and SketchUp models into photorealistic renders.
You can upload: • PDF (CAD floor plans and elevations) • JPG / PNG images • SketchUp model screenshots
Most renders are generated within a few seconds depending on complexity.

Rendering Guide

1. Open Workspace 2. Select Floor Plan Render 3. Upload your CAD PDF 4. Choose a style 5. Click Generate
Upload elevation drawing → select style → click Generate.
Upload a SketchUp screenshot → choose style → generate render.

Credits & Usage

Credits are used to generate renders.
1 render = 25 credits. Examples: 50 credits = 2 renders 150 credits = 6 renders 1050 credits = 42 renders
Yes. Credits expire based on your plan validity period.

Account & Billing

Pricing is region-based and may vary depending on your country. For example: • India → ₹ pricing • UAE → AED pricing • USA → USD pricing The platform automatically shows pricing based on your location.
Go to Dashboard → Click Upgrade Plan → Choose a plan → Complete payment.
Click "Get More Credits" from Dashboard or Billing page.
Go to Billing → Invoices → Download.
If a payment fails but money is deducted, the amount will be automatically refunded by the payment provider within their standard timeline.

Downloads

No. Free users can only preview renders. Downloads are available only for paid plans.
• Image (4K resolution) • PDF format

Troubleshooting

Possible reasons: • Unsupported file format • Low quality drawing • Complex or unclear layout Try uploading a clearer CAD PDF or image.
Downloads are only available on paid plans.
Credits are deducted every time a render is generated.

FAQ Section

Each render uses 25 credits.
Yes. JPG and PNG images are supported.
Most renders are generated within seconds.
Yes. You can upgrade anytime from the dashboard.
Credits expire based on plan validity.

Need more help?

Our support team is always ready to assist you.

support@archdesignhub.com